Our returns policy: Terms and conditions

Because of the nature of the products we sell, naturally there are a few terms and conditions for our returns policy. Here's the small print...

  • The goods must be unused
  • The goods must be in their original condition and packaging
  • Items supplied in sealed packaging that have been opened are non refundable and non exchangeable
  • Items that are not in sealed packaging are non refundable and non exchangeable
  • The goods must be received back within 14 days from the day you received your order
  • We cannot be held responsible for any loss of your parcel on the way back to us
  • Postage and packing is non refundable
  • Any free gifts must be returned in order to get a full refund
These Terms and Conditions do not affect your statutory rights.

Please also see our full terms and conditions here.