Frequently asked questions about The Cone vibrator...

Have a look through this page if you have any ‘wonderings’ about the cone vibrator.
If your question still isn’t answered, contact us and we’ll get back to you straight away.

Do you send the cone vibrator in discrete packaging?
Absolutely. The packaging is plain and non-descript, without so much as our company name on it. The contents are your secret! Click here to see how your package will look.

What about the warranty?
Your cone vibrator comes with a full 12 month warranty. In the very unlikely event that you find a fault in your cone within the first year, simply return your cone to us for a full refund (first 30 days) or replacement. But don’t worry – we’ve yet to hear of a fault occurring in any of the thousands of cones we’ve sold so far.

Do you ship to countries abroad?
Yes. We now offer safe, secure and great value shipping to most countries throughout the world. Click here to order a Cone to be delivered outside of the UK.

How can you sell the cone and all the extras so cheaply?
Basically because we sell so many of them! We’re the largest retailer of the cone vibrator in the world, and we’re the only company to sell cones exclusively. This gives us enormous buying power with the manufacturer, and we’re able to pass those savings on to you

How quickly will my cone be delivered?
Put it this way: if you order in your lunch hour, you’ll most likely have your cone the next morning. We don’t like to keep our customers waiting so we dispatch all orders straightaway, by recorded delivery. Royal Mail guarantee that 96% of all orders will arrive the next working day – that’s about as speedy as you can get!

The cone looks a bit painful...is it?
It might look intimidating, but believe us, the cone is wonderfully comfy and luxurious. It looks solid, but its actually very squidgy, and you can use it in many different ways, some penetrative, some not.

What sort of batteries does the cone take?
The cone vibrator takes 3 ‘C’ size batteries, and we supply them free as part of your order, so you can start having fun with your cone straightaway!

Is the cone noisy?
Not at all, it’s as quiet as a mouse. No need to worry whether other people in the house can hear you, they’ll have no idea.

Is it safe to order through this website?
Totally. The security of our customers’ credit/debit card information is of the utmost importance, which is why we’ve invested in the highest possible encryption for our payment system. You’ll see the little padlock symbol on the payment page – your details are completely confidential.

What will appear on my credit card/bank statement?
All that will appear on your statement is the name of our parent company, Purple-4 Limited. That's it! Nothing incriminating whatsoever!

Where can I read more about your company?
The cone vibrator and www.conevibrator.co.uk have a very interesting story. Read all about us here.

What's your returns policy?
It’s highly unlikely, but if for any reason you want to return your Cone, you can do so, hassle-free. You can read our full returns policy here.